To kick start 2012, the ChangeBASE professional services team has been introducing our automated application compatibility tool to the wider team at Quest Software. They’ve been running technical enablement training in Europe and North America for pre-sales, professional services and support team across the organisation. There is now a large network of technical staff at Quest who are certified in the ChangeBASE technology and enabled in helping customers both new and old to accelerate their application migration and management projects.
The core ChangeBASE specialist team is still working across the globe to bring expertise to a range of leading organisations. Here's a bit about each team member and their work with ChangeBASE so far...
Sophie Tidman - Head of Professional Services
Sophie has 14 years’ commercial experience in IT with 10 years’ experience in application management, application compatibility and desktop migration solutions. Sophie has been with ChangeBASE since the early days (2007) and has developed the Professional Services organization since then to cover everything from pre-sales to training, consultancy and Project Management of ChangeBASE implementations. Since being part of the Quest family, Sophie has run the pre-sales initiative to win deals in excess of $400K as well as securing orders within a week of her initial onsite visits!
Ben Nel - Senior Consultant
Ben Nel has over 10 years’ experience in application packaging, desktop migrations and application compatibility. Ben has been with ChangeBASE since June 2009 and has been instrumental in many of our strategic implementations. Ben has run training courses across the globe and since the acquisition of ChangeBASE by Quest Software has been heavily involved with joint pre-sales engagements, as well as helping to run the wider Quest enablement programme to train our Quest colleagues on ChangeBASE technology.
Ben Cook - Senior Consultant
For the past ten years Ben has focused on application packaging and deployment, specialising in MSI packaging. Starting out on Windows XP migration projects, he has worked on large-scale desktop deployments in both the public and private sectors. Ben is an expert in SCCM and App-V and joined ChangeBASE in early 2011 where he holds the position of Senior Consultant and is the Subject Matter Expert for Virtualization. Since ChangeBASE has been a part of Quest Software, Ben has run several very successful pre-sales engagements across Europe, partner seminars for PDS as well as various POCs, and training and implementation consultancy for some ChangeBASE’s existing large customers. Ben Cook will be running the EMEA ChangeBASE Enablement training in Maidenhead, UK.
Mike Russell - Solutions Engineer
Mike has over 15 years’ commercial IT experience and in the past 7 years has specialized in compliance & entitlement management, application compatibility and desktop migration. Mike joined ChangeBASE in early 2011 focusing in pre-sales, but also running training and consulting as well as partner seminars. Mike is comfortable at all levels within an enterprise, helping organizations to solve business problems, and is extremely adept at conveying the value proposition and benefits from both a business and technical standpoint. Recently, Mike has helped ChangeBASE win significant deals in Canada and the United States.
Charlotte Mulcare - Project Manager
Charlotte has 20 years IT experience working as a Project Manager for large corporations and smaller companies. The assignments have included working for and with major FTSE companies in the banking and financial services sector, including Lloyds Banking Group, First Data International, HSBC, American Express and MasterCard. The projects encompassed a variety of deliveries ranging from enhancements to multi-million pound projects, these being client facing, development, operational and infrastructure. Charlotte joined ChangeBASE in early 2011 as Project Manager for pre and post sales and has also been assisting with Development projects such as the integration of ChangeBASE into the Quest Software portfolio.
Todd Mera – New Recruit
The ChangeBASE specialist technical team has also brought on a new recruit in the United States. Todd Mera has been in Information Technology for over 15 years and has worked in Asia, Europe and the USA on behalf of major corporate clients such as Nissan, Adidas, Merrill Lynch, KMPG, Siemens, Honeywell, Boeing, Microsoft, Delta Airlines and Expedia. Todd worked for enterprise IT Services company, Aelita Software, where he was a practice leader for Windows and Messaging. Aelita was acquired by Quest Software in March of 2004. Todd received his B.S. in Biochemistry from Western Washington University, and enjoys winemaking, whitewater kayaking and travel. His favorite quote: “It takes a big man to cry…it takes a bigger man to laugh at that man :)”
The whole team will continue to blog about their activities and discoveries in the application compatibility space, so look out for some very interesting stuff as we move into 2012!